The Ethics of Client Relationship Mastery

02 Nov , 2023

To register for the upcoming live webinar, please Click Here

An ideal attorney/client relationship runs smoothly from start to finish. The client is satisfied, refers friends and pays legal fees on time. The attorney enjoys professional, personal and hopefully financial rewards. However, the reality is that issues and problems (many of which are avoidable) can arise at any point during the course of representation. 

This program offers a practical and strategic approach to developing and maintaining effective and ethical relationships with law firm clients.

Attendees will learn:

I. Ethical Standards Governing Lawyer Communication (MRPC 1.4)

II. Five Key Points to Address at the Outset of Representation - Essential elements of retainer agreements

III. How to Develop a Strong Client Communication System

IV. Four Keys to Avoiding Miscommunication! 

V. Three Documents that Can Help You Avoid Malpractice Exposure. (Includes Discussion of MRPC 1.18)

VI. Strategies for Handling Difficult Client Situations *Obligations Upon Termination of the Relationship (MRPC 1.16)

 

To register for the upcoming live webinar, please Click Here

More Webcasts

Federal Contractor R...

During this course, you will learn about best practices and strategies for retaining intellectual pr...

AI Governance Basics...

This presentation provides a basic overview of AI governance in the United States for in-house attor...

Navigating the Lifec...

Class action litigation presents significant legal and business challenges for employers and corpora...

Defense Strategies f...

Class action waivers in arbitration agreements remain enforceable, but a decade of U.S. Supreme Cour...

Key Trends In Privac...

Data privacy remains one of the most rapid areas of growth in the class action space. Plaintiffs con...

The Human Bottleneck...

AI tools are advancing faster than legal organizations can absorb them. This program examines why th...

Currency Reporting i...

This program provides trial attorneys with a thorough grounding in the three principal currency repo...

Artificial Intellige...

"Artificial Intelligence and the Practice of Law" (updated through 2026), is a 50-slide primer desig...

Trade Secret Litigat...

This course on trade secrets litigation provides real-world best practices through all key stages of...

AI Agents Unleashed:...

AI agents — autonomous systems capable of planning, deciding, and acting independently across ...