An ideal attorney/client relationship runs smoothly from start to finish. The client is satisfied, refers friends and pays legal fees on time. The attorney enjoys professional, personal and hopefully financial rewards. However, the reality is that issues and problems (many of which are avoidable) can arise at any point during the course of representation.
This program offers a practical and strategic approach to developing and maintaining effective and ethical relationships with law firm clients.
Attendees will learn:
I. Ethical Standards Governing Lawyer Communication (MRPC 1.4)
II. Five Key Points to Address at the Outset of Representation - Essential elements of retainer agreements
III. How to Develop a Strong Client Communication System
IV. Four Keys to Avoiding Miscommunication!
V. Three Documents that Can Help You Avoid Malpractice Exposure. (Includes Discussion of MRPC 1.18)
VI. Strategies for Handling Difficult Client Situations *Obligations Upon Termination of the Relationship (MRPC 1.16)
Mary Beth O'Connor will describe her personal history of 20 years of drug use and 30+ years of sobri...
Scam typologies help legal professionals by providing a framework to understand, identify, and preve...
A litigator’s role is to shape how key decision-makers - judges, jurors, and opposing counsel ...
Tracking and using consumer’s data without consent is a high stakes game. From class actions t...
Synthetic identity fraud creates a significant legal and compliance challenge for professionals by c...
This presentation examines how “sense memory,” a core acting technique, can help lawyers...
This course clarifies the distinction between profit and cash flow from a legal perspective. Attorne...
This program examines the strategy and artistry of closing argument, positioning it as a lawyer&rsqu...
The statistics are compelling and clearly indicate that 1 out of 3 attorneys will likely have a need...
Part 1 - This program focuses specifically on cross?examining expert witnesses, whose credentials an...