The Ethics of Client Relationship Mastery

02 Nov , 2023

To register for the upcoming live webinar, please Click Here

An ideal attorney/client relationship runs smoothly from start to finish. The client is satisfied, refers friends and pays legal fees on time. The attorney enjoys professional, personal and hopefully financial rewards. However, the reality is that issues and problems (many of which are avoidable) can arise at any point during the course of representation. 

This program offers a practical and strategic approach to developing and maintaining effective and ethical relationships with law firm clients.

Attendees will learn:

I. Ethical Standards Governing Lawyer Communication (MRPC 1.4)

II. Five Key Points to Address at the Outset of Representation - Essential elements of retainer agreements

III. How to Develop a Strong Client Communication System

IV. Four Keys to Avoiding Miscommunication! 

V. Three Documents that Can Help You Avoid Malpractice Exposure. (Includes Discussion of MRPC 1.18)

VI. Strategies for Handling Difficult Client Situations *Obligations Upon Termination of the Relationship (MRPC 1.16)

 

To register for the upcoming live webinar, please Click Here

More Webcasts

Litigation Series: S...

Part 1 - This program focuses specifically on cross?examining expert witnesses, whose credentials an...

Substance Use Disord...

Mary Beth O'Connor will describe her personal history of 20 years of drug use and 30+ years of sobri...

AI and the New Rules...

AI tops the news seemingly every day. The technology is growing in use and application as lawyers, c...

Litigation Series: S...

This companion program to Part 1 goes deeper into the rhetorical power of Shakespeare, emphasizing h...

MODERATED-The Ethica...

As lawyers, time is our most finite resource. We have duties to our clients to ensure that their mat...

Litigation Series: S...

This program explains the architecture of storytelling in the courtroom, using narrative arc, rhythm...

Litigation Series: S...

The direct examination presentation outlines how attorneys can elicit truthful, credible testimony w...

Litigation Series: S...

This comprehensive program synthesizes theatrical technique, psychology, communication theory, and t...

MODERATED-Legal Ethi...

Protect clients and yourself by knowing some of the more common ethical issues that can affect your ...

Negotiations with In...

Insurance companies are interesting because they are beholden to the policy holder and to investors....