An ideal attorney/client relationship runs smoothly from start to finish. The client is satisfied, refers friends and pays legal fees on time. The attorney enjoys professional, personal and hopefully financial rewards. However, the reality is that issues and problems (many of which are avoidable) can arise at any point during the course of representation.
This program offers a practical and strategic approach to developing and maintaining effective and ethical relationships with law firm clients.
Attendees will learn:
I. Ethical Standards Governing Lawyer Communication (MRPC 1.4)
II. Five Key Points to Address at the Outset of Representation - Essential elements of retainer agreements
III. How to Develop a Strong Client Communication System
IV. Four Keys to Avoiding Miscommunication!
V. Three Documents that Can Help You Avoid Malpractice Exposure. (Includes Discussion of MRPC 1.18)
VI. Strategies for Handling Difficult Client Situations *Obligations Upon Termination of the Relationship (MRPC 1.16)
This program provides a practical roadmap to mastering every stage of the discovery process in civil...
If there is one word we continue to hear more than any other term as we continue to navigate through...
Data privacy remains one of the most rapid areas of growth in the class action space. Plaintiffs con...
Perfectionism is often rewarded in the legal profession. It drives attention to detail, thorough pre...
AI tools are advancing faster than legal organizations can absorb them. This program examines why th...
Adverse and derogatory information often has devastating effects on a contractor's ability to win co...
"Artificial Intelligence and the Practice of Law" (updated through 2026), is a 50-slide primer desig...
The Twelfth Juror: Lessons on Jury Selection from a Trial Lawyer’s Novel and a Trial Consultan...
New York City’s new Non-Primary Residence Property Surcharge—commonly known as the pied-...
Class action litigation continues to expand in both number of filings and monetary exposure, with se...