An ideal attorney/client relationship runs smoothly from start to finish. The client is satisfied, refers friends and pays legal fees on time. The attorney enjoys professional, personal and hopefully financial rewards. However, the reality is that issues and problems (many of which are avoidable) can arise at any point during the course of representation.
This program offers a practical and strategic approach to developing and maintaining effective and ethical relationships with law firm clients.
Attendees will learn:
I. Ethical Standards Governing Lawyer Communication (MRPC 1.4)
II. Five Key Points to Address at the Outset of Representation - Essential elements of retainer agreements
III. How to Develop a Strong Client Communication System
IV. Four Keys to Avoiding Miscommunication!
V. Three Documents that Can Help You Avoid Malpractice Exposure. (Includes Discussion of MRPC 1.18)
VI. Strategies for Handling Difficult Client Situations *Obligations Upon Termination of the Relationship (MRPC 1.16)
Modern mediation increasingly brings together parties, counsel, and neutrals across a broad range of...
This program provides a practical roadmap to mastering every stage of the discovery process in civil...
This course on trade secrets litigation provides real-world best practices through all key stages of...
As the largest purchaser of goods and services in the world, the United States Government requires f...
New York City’s new Non-Primary Residence Property Surcharge—commonly known as the pied-...
Adverse and derogatory information often has devastating effects on a contractor's ability to win co...
Lawyers lose hundreds of billable and operational hours every year to poorly managed meetings. Unfoc...
The Aftermath of Scams and Cybercrime: A Practical Guide to Response and Recovery examines the immed...
The Twelfth Juror: Lessons on Jury Selection from a Trial Lawyer’s Novel and a Trial Consultan...
Perfectionism is often rewarded in the legal profession. It drives attention to detail, thorough pre...