The Ethics of Client Relationship Mastery

02 Nov , 2023

To register for the upcoming live webinar, please Click Here

An ideal attorney/client relationship runs smoothly from start to finish. The client is satisfied, refers friends and pays legal fees on time. The attorney enjoys professional, personal and hopefully financial rewards. However, the reality is that issues and problems (many of which are avoidable) can arise at any point during the course of representation. 

This program offers a practical and strategic approach to developing and maintaining effective and ethical relationships with law firm clients.

Attendees will learn:

I. Ethical Standards Governing Lawyer Communication (MRPC 1.4)

II. Five Key Points to Address at the Outset of Representation - Essential elements of retainer agreements

III. How to Develop a Strong Client Communication System

IV. Four Keys to Avoiding Miscommunication! 

V. Three Documents that Can Help You Avoid Malpractice Exposure. (Includes Discussion of MRPC 1.18)

VI. Strategies for Handling Difficult Client Situations *Obligations Upon Termination of the Relationship (MRPC 1.16)

 

To register for the upcoming live webinar, please Click Here

More Webcasts

Exit on Your Terms: ...

Turn decades of client relationships into lasting equity. This practical CLE shows attorneys how to ...

What Helps Until it ...

The practice of law places legal professionals under extraordinary and often chronic stress, making ...

Preventing Death by ...

Lawyers lose hundreds of billable and operational hours every year to poorly managed meetings. Unfoc...

Arbitration or Trial...

This seminar concerns a scope, jurisdiction, and exceptions to the Federal Arbitration Act. The Act ...

How to Respond to Sh...

Adverse and derogatory information often has devastating effects on a contractor's ability to win co...

Key Trends In Privac...

Data privacy remains one of the most rapid areas of growth in the class action space. Plaintiffs con...

Trade Secret Litigat...

This course on trade secrets litigation provides real-world best practices through all key stages of...

How to Implement Leg...

This program will discuss how to design and implement legally sound diversity, equity, and inclusion...

Defense Strategies f...

Class action waivers in arbitration agreements remain enforceable, but a decade of U.S. Supreme Cour...

New York City’s Pi...

New York City’s new Non-Primary Residence Property Surcharge—commonly known as the pied-...