Mark Santiago has consulted to law firms in the United States and Europe for more than 30 years. JMScolor_016He began his consulting career in the New York Office of Price Waterhouse & Co where he served many of the largest law firms in the city. During his nine years at Price Waterhouse, he consulted on numerous accounting system implementations, word processing conversions and performance improvement projects. While at Price Waterhouse he originated the Legal Tech Conference which has grown into the largest legal technology trade show in the United States.
Mark left Price Waterhouse to begin the professional Services Practice for Sibson & Co (an executive compensation firm then owned by Johnson & Higgins). While at Sibson he developed a unique 360-degree performance evaluation and partner performance management system that has been implemented at Am Law 50 firms as well as much smaller entities.
Mark led the Law Firm Consulting practice at Deloitte & Touche for eleven years. While there he undertook numerous strategies, merger & acquisition, performance improvement and partner compensation engagements.
Mark has published several papers on law firm outsourcing and shared service centers and served as chair and panelist for American Lawyer Media events such as Chief Financial Officers Conference, The Chief Information & Technology Officer’s Forum, and The Managing Partners’ Forum.
While at Deloitte, Mark led the two largest law firm administrative outsourcing projects in the United States at Akin Gump as well as Orrick Harrington.
Most law firms have a strategy and all law firms have a compensation system. This session will help law firms with a business strategy to refine or better focus their strategy and for firms without a business strategy provide the tools to develop one...