Celesq® Programs

Using Effective Feedback to Improve Team Performance

Program Number
Program Date
CLE Credits

In this content-rich program, we will look at ways to give effective feedback using the SBI (Situation-Behavior-Impact) method. We will discuss ways to reduce defensiveness and maximize the utility of effective feedback. 

Specifically, we will cover: 

  • How do create an environment where feedback is best received
  • Active listening
  • Brain science about giving feedback and conducting difficult conversations
  • When to give feedback, both positive and constructive
  • How to give effective feedback using the SBI method
  • Tips for giving and receiving feedback
  • How creating a culture of feedback dramatically improves team performance
  • How feedback is critical for engaging and retaining talent

Available in States

  • California
  • Colorado
  • Florida
  • Georgia
  • New Jersey
  • New York
  • Texas Self Study

Program Categories

  • (ADR) Alternative Dispute Resolution
  • Communication Skills
  • Communications and Media Law
  • Dispute Resolution
  • Federal Courts
  • Florida Eligible
  • Law Practice Management


  • Areas of Professional Practice : 1 Credit