Celesq® Programs

Using Effective Feedback to Improve Team Performance

In this content-rich program, we will look at ways to give effective feedback using the SBI (Situation-Behavior-Impact) method. We will discuss ways to reduce defensiveness and maximize the utility of effective feedback. 

Specifically, we will cover: 

• How do create an environment where feedback is best received
• Active listening
• Brain science about giving feedback and conducting difficult conversations
• When to give feedback, both positive and constructive
• How to give effective feedback using the SBI method
• Tips for giving and receiving feedback
• How creating a culture of feedback dramatically improves team performance
• How feedback is critical for engaging and retaining talent

Available in States

• California
• Colorado
• Georgia
• New Jersey
• New York
• Texas Self Study

Program Categories

• (ADR) Alternative Dispute Resolution
• Communication Skills
• Communications and Media Law
• Dispute Resolution
• Federal Courts
• Law Practice Management

PROGRAM CREDITS

• Areas of Professional Practice : 1 Credit