Brian Lapidus is a Practice Leader of the Identity Theft & Breach Notification (ITBN) based in Kroll’s Nashville office. Brian helps clients and their advisors, including boards of directors, legal counsel and insurance providers, resolve the myriad complex issues resulting from a data breach.
The team has facilitated the response for nearly 1,500 data breaches across North America, many for clients in highly regulated industries such as healthcare, financial services and higher education. The team regularly delivers comprehensive notification and remediation services in highly sensitive cases at the direction of a client’s outside legal counsel, thereby maintaining a level of attorney-client privilege in all matters pertaining to the breach.
With an eye toward providing a robust and compliant response that puts the client in the best defensible position, Brian oversees an organization that in 2015 was ranked by Forester as a leader in its Customer Data Breach Notification and Response Services Report, for its strong current offering, strong strategy to address current and future market needs, and experience supporting megasize customer data breaches. Since 1999, the ITBN team has provided data breach services for cases affecting more than 110 million individuals.
In addition to serving business and enterprise clients, Brian’s practice is engaged in consumer-level service and remediation in the wake of identity theft. Since 2003, Kroll has provided identity theft services to members of LegalShield, a provider of legal services for over 40 years. Brian also expanded Kroll’s individual identity theft restoration footprint in 2007 when he launched the program in Canada. The insight gained from helping individual consumers deal with the aftermath of a data breach helps inform the framework, quality and effectiveness of the services provided to corporate clients.
Brian has over 15 years of experience leading strategic business development, marketing and product expansion initiatives. His experience includes significant expertise driving affinity marketing programs and enhancing revenue generation for Kroll’s membership products. He concurrently focuses on optimizing organizational alignment around these key areas and continues to guide strategic partner relationships into a broader channel marketing structure that has consistently improved business performance.