How Do You Solve a Problem Like E-mail?

Program Number: 2903

Program Date: 01/09/2019


**** CD's are pre-order only and not available until after the program date - Online is not available until after the program date ****

For years, e-mail has been both a vital communications tool and a growing liability for many organizations. While e-mail may contain critical business records and data subject to legal hold, years of lax management, exponentially increasing volumes, and changing or aging e-mail systems present significant cyber-security, data privacy, litigation and operational risks. And with the advent of technology platforms that allow for more sophisticated indexing and analysis of data, including Microsoft 365, cleaning-up historical e-mail and developing processes that leverage new technology will be transformative for e-mail risk management. This program will review strategies for managing the risks associated with e-mail, including retention, Records categorization, legal hold implementation, auto-disposal, and centralization and will review case studies on: (i) the use of record classification technology to categorize 1.5 billion e-mail messages; (ii) the centralization of multiple e-mail data sources and billions of e-mail to facilitate retention, legal hold management and automated disposal; and (iii) implementing a company-wide e-mail management program across multiple business lines worldwide.

$95.00Audio CD Add to Cart

Available in states

California, Colorado Eligible, Florida, Georgia, New Jersey Eligible, New York, New York - BOTH New and Experienced Attorneys, Texas Self Study

Credit Information

50 minute credit hour - 1.0 General CLE credit, based on a 50-minute credit hour
60 minute credit hour - 1.0 General CLE credit, based on a 60-minute credit hour

State Program Numbers

Credit Eligible for BOTH Experienced and New Attorneys in NY


Therese Craparo, Esq.

Reed Smith LLC

Therese is a partner in Reed Smith's IP, Tech & Data and Records & E-Discovery Groups. She focuses her practice on enterprise data risk management, data privacy and security, records and information governance, and eDiscovery.

Data Risk Management and Information Governance

Therese has worked with large financial services institutions, industrial companies, technology companies, food products companies and pharmaceutical companies to develop strategies for managing the legal and regulatory issues relating to both traditional and innovative proprietary and developing technologies and data sources. She counsels clients on all aspects of data risk management, including: data breaches and data privacy; cross-border data transfers; data migrations; cyber-security; technology implementation and management; the development of policies and procedures regarding the governance of information in various technologies; eDiscovery strategy and management; the use of data analytics for eDiscovery, compliance and risk management; and the remediation of legacy data (both paper and electronic).

Data Privacy and Security

Therese has advised clients on data privacy, data security and data management compliance pursuant to the GLBA, FCRA, COPPA, state data security laws, and related state deceptive trade practices laws, including data breach response and notification. She advises clients on data security and privacy risks associated with data segregation, transfer and retention in mergers and acquisitions and technology transactions. Therese has represented clients in both reactive and proactive negotiations with state and federal regulators, including, the NYAG, SEC, CFB, Federal Reserve and FINRA, on governance. She has also represented numerous clients before the U.S. state and federal courts on issues concerning consumer data privacy, cross-border data transfer and data security


Therese has represented and advised clients on all aspects of the discovery and management of electronic information including the development of policies and procedures for the preservation, collection, review and production of electronically stored information, the remediation of legacy data, and strategic positioning and defense of electronic discovery issues before federal regulators and the courts. In both her litigation and electronic discovery practices, Therese has worked with technology companies and other organizations to develop strategies for managing the legal issues relating to both traditional data and innovative proprietary and developing technologies and data sources.